Your Questions, Answered

  • Skin Stories is located at 5506 Connecticut Avenue NW, Suite 20, Washington, DC. The entrance to the building is located between The Parthenon and Mama Lucia, beneath a small red awning with the street number displayed.

    Once inside, walk up the stairs, turn right, and our suite is the last door on the right at the end of the hall. Metered street parking is available on Connecticut Avenue, with additional free neighborhood parking nearby.

  • The best way to reach us is by email at info@skinstoriesdc.com. If you are having trouble booking online or have questions prior to/or post your appointment, we’re always happy to help.

  • Skin Stories offers customized facial treatments designed to support healthy, balanced skin and lasting results. Services may include customized facials, advanced exfoliation, chemical peels, and microneedling. Every treatment begins with a consultation and is tailored to your skin’s needs that day.

  • If this is your first visit, we recommend booking our Introduction treatment. Every appointment begins with a consultation, and your treatment will be adjusted based on your skin’s needs and goals that day. There’s no need to worry about choosing the perfect service in advance.

  • All Skin Stories estheticians are trained in our treatment philosophy and approach to skin health. You’re welcome to book with any provider based on availability or select a specific esthetician if you’ve been referred or have a preference.

  • Skin Stories operates by appointment only so that each client receives our full time and attention. We recommend booking in advance through our online booking system. If you have trouble finding an appointment time, please feel free to contact us by email and we’ll be happy to assist.

  • To ensure the best experience, please avoid retinoids, exfoliating acids, or strong active ingredients for 3–5 days prior to your appointment. Avoid excessive sun exposure and inform us of any recent cosmetic treatments, medications, or changes in your skin.

    Arriving with clean skin is welcome but not required — your treatment will always begin with a thorough cleanse.

    After your treatment, your skin may feel hydrated, sensitive, or slightly flushed depending on your treatment. We recommend keeping your routine simple for the remainder of the day and avoiding heat, intense workouts, or active ingredients unless otherwise advised.

    You will receive personalized post-care instructions to help maintain your results and support your skin’s recovery.

  • At Skin Stories, advanced treatments such as microneedling and corrective peels are recommended only after an in-person consolation and treatment. We believe the skin should be healthy and properly prepared before moving into more intensive treatments.

    Once your esthetician determines that your skin is ready, advanced treatments can be added to your treatment plan and scheduled accordingly.

  • We kindly request at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments may be subject to a fee, as appointment times are reserved exclusively for you.